What are the Partner Services?

As a supplier of professionals, you want to focus on finding and supporting the right candidates. At the same time, working with clients involves much more than recruitment alone, including contracts, compliance, invoicing and commercial development.

With the Partner Services, HeadFirst Group supports your organisation before, during and after the collaboration. You choose the service package that best matches your organisation's needs and ambitions.

What support do the Partner Services offer?

Depending on the service package you choose, you can benefit from:

• a dedicated Partner Manager as your personal point of contact;
• support with contracts, onboarding and compliance;
• commercial support and growth opportunities;
• market insights and knowledge sharing;
• support with using Striive and administrative processes;
• accelerated invoice payments.

This gives you a dedicated contact who supports both the day-to-day collaboration and the further development of your organisation.

Your Partner Manager

Depending on your chosen service package, you will have a dedicated Partner Manager. Your Partner Manager acts as your strategic and operational point of contact within HeadFirst Group and helps strengthen and develop the partnership.

Your Partner Manager supports you with, among other things:

• questions about the partnership;
• onboarding your organisation;
• operational issues and escalations;
• partnership evaluations and shared objectives;
• commercial opportunities within the HeadFirst Group network;
• developments in legislation, compliance and market trends.

During regular business reviews, your Partner Manager also discusses the performance of the partnership. Topics include:

• the number of placements;
• hit rate;
• response time to requests;
• the quality of submitted professionals;
• assignment conversion rates.

Based on these insights, we identify opportunities together to further strengthen our collaboration.

How does your Partner Manager support your organisation?

Your Partner Manager's services focus on five key areas.

Relationship Management and Collaboration

Your Partner Manager is your dedicated point of contact and supports you with onboarding, evaluations, operational matters and the continued development of the partnership.

Performance Management

Together, we analyse the performance of the partnership and identify opportunities to further improve your results within the HeadFirst Group network.

Growth and Commercial Development

Your Partner Manager actively identifies commercial opportunities, relevant assignments, tenders and possibilities to help your organisation grow.

Market Insights and Knowledge Sharing

You receive regular updates on developments in the flexible workforce market, including legislation, compliance requirements, market trends, benchmarks and changes to our services.

Platform and Process Support

We support you in using Striive, managing contracts, invoicing, compliance and administrative processes to ensure an efficient and seamless collaboration.

No cure, no pay

The Partner Services are based on the no cure, no pay principle.

This means you only pay for the services when you actively place professionals with one of HeadFirst Group's clients.

If you do not have an active collaboration with HeadFirst Group, you do not pay for the selected services.