Frequently Asked Questions about Professional Services

Do I pay if I don't have an active assignment?

No.

Professional Services are based on the no cure, no pay principle. You only pay for the services when you are actively working on an assignment through Striive.

Can I change my service package?

Yes.

When your assignment is extended or you start a new assignment, you can discuss with your Success Manager which service package best suits your situation.

Can I stop using Professional Services?

Yes.

When your assignment ends or is extended, you can choose not to continue with the Professional Services.

Will I always have a dedicated Success Manager?

Yes.

If your chosen package includes this service, you will have a dedicated Success Manager who acts as your personal point of contact for questions about your assignment and the services provided.

How do I arrange my insurance?

Through the Professional Services, we work together with Alicia Benefits. This allows you to easily arrange the insurance that best matches your professional activities.

What will happen to the Premium Services?

The Premium Services have been gradually phased out since 2025.

If you are currently using these services, please contact your Success Manager to discuss the available options.

What will happen to the Excellent Services?

The Excellent Services are also being phased out.

When your assignment is extended or you start a new assignment, you and your Success Manager will discuss which service package best suits your needs.