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Client Specific Terms and Conditions Self-Employed Persons Utility Connect

 Client Specific Terms and Conditions – Self-Employed Persons

Client: Utility Connect B.V.
Version: 1 – June 2025

These Client Specific Terms and Conditions ("CSTC") apply to the Assignment on the basis of which a Self-Employed Person will perform Work at Utility Connect B.V. via Intermediary.

Capitalized words have the meanings as defined in the General Terms and Conditions for Intermediary Services for Self-Employed Persons (GTC) of HeadFirst Group.

Article 1 – Invoicing procedure

1. Invoicing

Invoicing will take place in accordance with the invoicing conditions for the Client and as included in the Self-Employed Person's digital file on the Platform.

2. Submission of hours

Hours must be submitted to Intermediary's time registration system within three (3) months after the work has been carried out, in the manner indicated in the invoicing requirements. After this period, any entitlements in this regard will lapse.

Article 2 – Additional documentation

The following documents also apply to the Assignments:

a. A confidentiality agreement from the Client;
b. Copy of mandatory diplomas/certificates/directions for the position;
c. Performed reference check.

Article 3 – Assignments, termination and notice periods

1. Termination by Intermediary

Intermediary is entitled to terminate an Assignment in whole or in part with due observance of a notice period of:

a. Five (5) days for a deployment from 1 to 13 weeks;
b. One (1) month for a deployment of 13 weeks or more;
c. Immediately in the event of force majeure.

2. Undesirable or improper behaviour

In the event of undesirable and/or improper behaviour, such as (sexual) intimidation, aggression, violence, drug use and bullying of/by the Self-Employed Person, Intermediary has the right to terminate the Assignment with immediate effect and to deny the Self-Employed Person access to the work location.

3. Termination by Self-Employed Person

The Self-Employed Person is entitled to terminate the Assignment in whole or in part with due observance of a written notice period of thirty (30) days.

4. Unsatisfactory performance or compelling reasons

The Assignment can be terminated prematurely by Intermediary with immediate effect if, in the opinion of the Client, the performance of the Self-Employed Person remains below expectations, or for other compelling reasons.

A compelling reason includes, but is not limited to, a situation in which the Self-Employed Person can be accused of (gross) negligence.

This termination must be confirmed in writing.

If a Self-Employed Person clearly does not meet the prerequisite requirements during the first eight (8) hours of work, the Assignment will be deemed not to have been concluded and the Self-Employed Person will not be entitled to any compensation.

If the Client indicates to Intermediary and/or the Self-Employed Person no later than the 6th working day that the Self-Employed Person does not meet the set job-relevant requirements, the Assignment in this respect will be dissolved with immediate effect.

The Self-Employed Person retains the right to compensation for the hours worked and approved up to that point, but is not entitled to any form of additional compensation.

Article 4 – Liability

1. Limitation of liability

The limitation of liability as referred to above will lapse, in addition to Article 9.6 GTC:

a. With regard to claims for damages, including penalties imposed by the supervisory authority, in connection with failure to comply with the Assignment.

2. Penalties and damages

What is due pursuant to a penalty clause does not replace the compensation as referred to in this article.

Article 5 – Screening and Certificate of Good Conduct

1. Screening

The Self-Employed Person shall comply with the Client's screening policy.

If the screening results are insufficient, any hours worked and other related costs will be borne by the Self-Employed Person.

2. Certificate of Good Conduct (VOG)

The Self-Employed Person must be in possession of a Certificate of Good Conduct ("Verklaring Omtrent Gedrag" (VOG)) in relation to the Assignment.

The costs will be borne by the Self-Employed Person.

A VOG must be available within three (3) weeks after the start of the work.

If the Self-Employed Person is unable to obtain a VOG, no Assignment will be concluded, or any Assignment that has already been concluded will be dissolved immediately at the request of Intermediary.

If a Self-Employed Person does not obtain a VOG, all hours worked and other related costs will be borne by the Self-Employed Person.

Article 6 – Laptop and/or telephone

The Self-Employed Person can make use of the necessary auxiliary materials, tools, work clothing and safety equipment that are the property of the Client and that are loaned to the Self-Employed Person by the Client for that purpose.

Conditions may be attached to this loan by the Client.

If the Self-Employed Person chooses to utilize these resources from the Client, this will incur costs. In that case, one (1) Euro per hour will be charged to the Self-Employed Person. This amount is included in the price per hour.

Auxiliary materials of the Self-Employed Person, including those used at locations of the Client, are at the expense and risk of the Self-Employed Person.

Article 7 – Force majeure

1. Notification and mitigation

If the Self-Employed Person is unable to fulfil any obligation arising from the Assignment as a result of force majeure, the Self-Employed Person will notify the Intermediary of the invocation of force majeure in writing without delay, but in any case within two (2) working days after the force majeure situation has arisen.

In addition to informing Intermediary and/or the Client, the Self-Employed Person shall:

a. Provide information to Intermediary and/or the Client about the expected duration of the delay and its consequences;

b. Take all reasonable measures to avoid further delay;

c. Do everything possible to limit the consequences of the force majeure situation for Intermediary and the Client as much as possible; and

d. Ensure that the further performance of the Assignment is not jeopardized.

2. Definition of force majeure

Force majeure is understood to mean an event that is not due to the fault of the party in question and is not at its risk, including but not limited to:

  • Natural disasters;
  • Riots;
  • Acts of war;
  • Fire; and
  • Explosion.

Force majeure at the Self-Employed Person does not include:

  • A shortage of personnel;
  • A shortage of production materials, resources or services of third parties;
  • Illness of staff;
  • Strikes;
  • Sit-ins;
  • Lock-outs;
  • Breach of contract by a third party engaged by the Self-Employed Person;
  • Financial problems of the Self-Employed Person;
  • The inability of the Self-Employed Person to obtain the necessary licenses with regard to the materials and/or services to be delivered; or
  • The inability to obtain the necessary legal or administrative permits or authorizations with regard to the materials and/or services to be provided.

On the part of the Client, force majeure does not include:

  • A shortage of personnel at the Client; or
  • The inability of the Client to meet its financial obligations.
Article 8 – Miscellaneous

1. Denial of access

The Client may deny the Self-Employed Person access to the sites and buildings used by the Client or the work site, or require the Self-Employed Person to be removed from those sites or buildings, if the Self-Employed Person:

a. In the opinion of the Client, is clearly not up to the task;

b. Behaves in such a way that, in the opinion of the Client, the Self-Employed Person clearly cannot be maintained on the sites or in the buildings; or

c. Acts in breach of an obligation under an Assignment.

2. General education and training

General (non-Client-specific) education and training for the purpose of performing the work by the Self-Employed Person are at the expense of the Self-Employed Person.

The Self-Employed Person cannot pass on these costs to Intermediary or the Client, unless otherwise agreed in writing and in advance by authorized contact persons.

3. Data and documents

The Client has the right to demand, at any time, data and documents related to the Assignment, including on an interim basis.

The Self-Employed Person will then make this information and data available to the Client in a secure manner within three (3) working days, in a structured, commonly used and machine-readable format.

This paragraph does not apply to specific data for which it is legally stipulated that return or destruction is prohibited/permitted.

Document: Client Specific Terms and Conditions – Self-Employed Persons
Client: Utility Connect B.V.
Version: 1 – June 2025